Terms

 

Everyone above 18 years of age can shop with us. Alle over 18 år er velkommen til å handle hos oss.  Lissie Design are a Norwegian Company and all orders ships from Norway (Europe). The prices you see are the ones you pay.  The only extra that can be added to your order is Customs fee, if your order is stopped in customs in your country and the value is above the free customs amount.

 

 

PAY SAFELY
Safe payment with Visa, Mastercard and Paypal. We use Paypal to make it safe for you.

 

SHOP EASY
Put one or more items in the shopping cart - go to the payment site, add your information  and go thereafter to payment. Remember to check that you have added correft mail address. Or else you want be able to receive your order confirmation or any message I want to give you.

If you want to view the prices in another currency click on the Nkr to the left for the cart at the top of the page. Thereafter you can change the currency.

Du You can also order by e-mail: Then you send me a mail ordre@lissiedesign.no with the name (or names) on the items you want to order, how many, and size (if appliable). Let me know if any of the ordered items is to be giftwrapped. Let me know how you want to pay (Visa, Mastercard or Paypal account) . Let me know your name and address too. I will send you an confirmation mail with further instructions and 4 days to pay.

SHOPPING CART
Vil Do you want the items you added to your cart to be there on your next visit? Next time you enter this shop you will be asced if you want to recover  the cart from your previous visit.



SHIPPING AND DELIVERY

It is safe to order from Lissie Design.  If will ship your order as first class carsel with the Norwegian Post.  The parcel are under my protection until you receive it. Free shipping to the whole world!


After receiving your order, your order ships within 2-3 working days, if nothing else is stated on the product you have ordered.

Between juli 1th and august 2th. will be shipped once a week (something more often). Orders done on Norwegian bank holidays will be shipped first working day after.

SHIPPING TIMES (might take longer before christmas and if stopped in customs:
Scandinavia: 4-7 working days
Europe: 4-7 working days
Asia: 5-7 working days
Usa: 7-21 working days
Oceania: 5-9 working days
Rest of the world: 12-16 working days

RETURN POLICIES - INTACT GOODS
14 days to return you items. After you have received it.


I gladly accept returns and exchanges
Contact me within: 3 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for, Custom or personalised orders, Items on sale

NOTE! Please contact me before you return anything! I shall then advise you accordingly. The items has to be in the same condition at it was when you received it and in its original box or bag. When you return an item, you will receive the amount that you paid for your item. You'll pay for the freight back to us.




LOSS IN TRANSIT
If your order should not be received within reasonable time please convo me!
I have never experienced that the shipment has got lost. So it is unlikely to happen with your order.



DAMAGES IN TRANSIT
I will be packing your purchase very carefully to minimise any possible damages during the transit. Please notify me if something has happened to the shipment and I shall then advise you accordingly.
 

VOUCHER
Har do you ha
ve a voucher? Go to "checkou" and type your code in the "voucher"  field . And thereafter click on "ok" to the right. Your voucher will be withdraw immediately.

 

GIFTWRAPPING
Everything in the store are delivered in a gift bag or in a gift box. In addition to this you can choose free giftwrapping. There is a box to thick by every product - for getting free giftwrapping. Before adding the product to the cart.

If you order several gifts, I will use different wrapping og each gift. And inform you about which packet that contents what.

 

 

PERSONAL INFORMATION
According to the new rules of securety in EU, GDPR, 2016/679/EU. Am I committed to inform you about what I do with your personal information you give to me. The only thing I use the information to is to ship the order to you. And to contact you if I need to inform you of something regarding your order. Everything will be on a secure server and your information will not be sold or delivered to anyone else. The only information I got is the one you give to me.   

 

 

NICKEL REGULATIONS
All our jewelry are nickel free according the regulations in EU and USA about nickel content.  So it they are safe to use.  Do you react to gold and silver to. I recommend titanium. A choice that you find on most of my earrigns.  Do you have a question regarding this? Feel free to contact me:  ordre@lissiedesign.no

 

 

Returns

Here you can describe your returns policy.